All of the reviews and ads i see for this headset say it's completely wireless game audio and chat. The headphones work fine, and i've rang someone using the mic built into the headset and they could hear me fine. Recon 50x Gaming Headsets For Xbox One And Ps4 Turtle Beach The issue between the turtle beach mic and xbox one is the setup issue. Turtle beach headset mic not working xbox one . Start menu > settings > update & security > troubleshoot. Make sure the mic switch (a) is in the on position. I've tried other mics but same thing happens. Power down the xbox one console. Go to settings >> all settings >> kinect & devices >> devices & accessories. Click on the control panel and go to sound. Markus445 5 years ago #1. I just got this yesterday (used). The most common is physical damage to the headset. Am i doing something wrong? Press and hold the power button on the headset until the power led lights...